Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.Salary by State
| State Name | Employment | Annual Salary | Hourly Salary | |
|---|---|---|---|---|
| Alabama | 280 | $34,530 | $16.60 | |
| Alaska | 160 | $40,870 | $19.65 | |
| Arizona | 1,330 | $36,600 | $17.60 | |
| Arkansas | 460 | $37,030 | $17.81 | |
| California | 18,940 | $42,730 | $20.54 | |
| Colorado | 2,010 | $44,760 | $21.52 | |
| Connecticut | 4,920 | $39,110 | $18.81 | |
| Delaware | 230 | $34,570 | $16.62 | |
| District of Columbia | $52,350 | $25.17 | ||
| Florida | 8,640 | $35,020 | $16.84 | |
| Georgia | 2,600 | $35,500 | $17.07 | |
| Hawaii | 240 | $38,890 | $18.70 | |
| Idaho | 360 | $37,010 | $17.80 | |
| Illinois | 3,760 | $39,890 | $19.18 | |
| Indiana | 2,500 | $37,580 | $18.07 | |
| Iowa | 750 | $38,610 | $18.56 | |
| Kansas | 570 | $34,720 | $16.69 | |
| Kentucky | 1,310 | $33,650 | $16.18 | |
| Louisiana | 600 | $35,490 | $17.06 | |
| Maine | 1,130 | $36,410 | $17.51 | |
| Maryland | 860 | $44,200 | $21.25 | |
| Massachusetts | 1,350 | $47,910 | $23.03 | |
| Michigan | 4,400 | $39,970 | $19.22 | |
| Minnesota | 2,040 | $41,150 | $19.78 | |
| Mississippi | 740 | $31,660 | $15.22 | |
| Missouri | 2,950 | $38,090 | $18.31 | |
| Montana | 280 | $35,620 | $17.13 | |
| Nebraska | 830 | $35,610 | $17.12 | |
| Nevada | 3,460 | $32,850 | $15.79 | |
| New Hampshire | 490 | $42,100 | $20.24 | |
| New Jersey | 7,720 | $38,000 | $18.27 | |
| New Mexico | $36,520 | $17.56 | ||
| New York | 4,150 | $38,930 | $18.72 | |
| North Carolina | 3,550 | $35,400 | $17.02 | |
| North Dakota | 100 | $43,940 | $21.13 | |
| Ohio | 3,450 | $39,870 | $19.17 | |
| Oklahoma | 2,420 | $33,660 | $16.18 | |
| Oregon | 1,310 | $41,260 | $19.84 | |
| Pennsylvania | 3,630 | $38,500 | $18.51 | |
| Rhode Island | 100 | $38,170 | $18.35 | |
| South Carolina | 850 | $32,740 | $15.74 | |
| South Dakota | 170 | $35,610 | $17.12 | |
| Tennessee | 1,510 | $33,480 | $16.10 | |
| Texas | 6,790 | $36,540 | $17.57 | |
| Utah | 1,260 | $35,040 | $16.84 | |
| Vermont | 300 | $34,810 | $16.74 | |
| Virginia | 1,930 | $36,720 | $17.65 | |
| West Virginia | 170 | $34,340 | $16.51 | |
| Wisconsin | 1,550 | $38,550 | $18.53 | |
| Wyoming | 70 | $38,750 | $18.63 |
Education
The programs listed below are typically the education paths that can land you this kind of job.
A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.
A program that prepares individuals to provide basic administrative support under the supervision of office managers, administrative assistants, secretaries, and other office personnel. Includes instruction in typing, keyboarding, filing, general business correspondence, office equipment operation, and communications skills.
A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
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$41,820 per yearNational average salaryDecliningJob growth rate
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Some college, no degreeTypical education requirement
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Short-term on-the-job trainingTypical on-the-job training requirement
Educational Attainment
The following chart shows the highest education level completed by those working as order clerks.
- Less than high school 7%
- High school graduate 34%
- College dropout 27%
- Associate’s degree 10%
- Bachelor’s degree 18%
- Master’s degree 3%
- Doctorate degree 1%
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