Bill and Account Collectors
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.Salary by State
| State Name | Employment | Annual Salary | Hourly Salary | |
|---|---|---|---|---|
| Alabama | 2,460 | $37,460 | $18.01 | |
| Alaska | 340 | $53,180 | $25.57 | |
| Arizona | 7,350 | $40,470 | $19.46 | |
| Arkansas | 1,600 | $34,700 | $16.69 | |
| California | 22,180 | $48,610 | $23.37 | |
| Colorado | 2,480 | $42,960 | $20.65 | |
| Connecticut | 960 | $52,770 | $25.37 | |
| Delaware | 1,070 | $42,550 | $20.46 | |
| District of Columbia | 280 | $62,840 | $30.21 | |
| Florida | 14,000 | $38,690 | $18.60 | |
| Georgia | 12,990 | $37,380 | $17.97 | |
| Hawaii | 270 | $43,370 | $20.85 | |
| Idaho | 1,460 | $37,940 | $18.24 | |
| Illinois | 6,630 | $41,560 | $19.98 | |
| Indiana | 4,870 | $37,680 | $18.12 | |
| Iowa | 1,490 | $41,970 | $20.18 | |
| Kansas | 2,280 | $36,220 | $17.41 | |
| Kentucky | 3,120 | $40,050 | $19.26 | |
| Louisiana | 1,830 | $36,110 | $17.36 | |
| Maine | 460 | $39,900 | $19.18 | |
| Maryland | 4,050 | $45,570 | $21.91 | |
| Massachusetts | 2,950 | $49,990 | $24.03 | |
| Michigan | 4,360 | $42,190 | $20.28 | |
| Minnesota | 4,150 | $45,840 | $22.04 | |
| Mississippi | 1,410 | $32,640 | $15.69 | |
| Missouri | 5,960 | $37,600 | $18.08 | |
| Montana | 440 | $37,400 | $17.98 | |
| Nebraska | 1,680 | $36,640 | $17.61 | |
| Nevada | 1,400 | $37,280 | $17.92 | |
| New Hampshire | 1,070 | $39,350 | $18.92 | |
| New Jersey | 4,030 | $46,930 | $22.56 | |
| New Mexico | 520 | $42,050 | $20.22 | |
| New York | 13,420 | $48,220 | $23.18 | |
| North Carolina | 6,240 | $37,290 | $17.93 | |
| North Dakota | 400 | $40,810 | $19.62 | |
| Ohio | 8,150 | $38,820 | $18.66 | |
| Oklahoma | 2,930 | $40,440 | $19.44 | |
| Oregon | 1,210 | $44,570 | $21.43 | |
| Pennsylvania | 6,000 | $41,280 | $19.85 | |
| Rhode Island | 280 | $42,250 | $20.31 | |
| South Carolina | 5,410 | $35,160 | $16.91 | |
| South Dakota | 2,140 | $36,110 | $17.36 | |
| Tennessee | 5,520 | $36,430 | $17.52 | |
| Texas | 25,940 | $38,670 | $18.59 | |
| Utah | 2,900 | $40,320 | $19.39 | |
| Vermont | 190 | $47,060 | $22.62 | |
| Virginia | 5,690 | $41,490 | $19.95 | |
| Washington | 2,610 | $50,560 | $24.31 | |
| West Virginia | 730 | $34,940 | $16.80 | |
| Wisconsin | 2,750 | $41,240 | $19.83 | |
| Wyoming | 230 | $39,570 | $19.03 |
Education
The programs listed below are typically the education paths that can land you this kind of job.
A program that prepares individuals to perform a wide variety of customer services in banks, insurance agencies, savings and loan companies, and related enterprises. Includes instruction in communications and public relations skills, business equipment operation, and technical skills applicable to the methods and operations of specific financial or insurance services.
University of Alaska Fairbanks
Fairbanks, AK
Certificate
Phoenix College
Phoenix, AZ
Certificate
Associate Degree
Rio Salado College
Tempe, AZ
Certificate
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$41,280 per yearNational average salaryDecliningJob growth rate
-
High school diploma or equivalentTypical education requirement
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Moderate-term on-the-job trainingTypical on-the-job training requirement
Educational Attainment
The following chart shows the highest education level completed by those working as bill and account collectors.
- Less than high school 4%
- High school graduate 30%
- College dropout 34%
- Associate’s degree 14%
- Bachelor’s degree 17%
- Master’s degree 2%
- Doctorate degree 1%
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