First-Line Supervisors of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.Salary by State
| State Name | Employment | Annual Salary | Hourly Salary | |
|---|---|---|---|---|
| Alabama | 19,890 | $54,510 | $26.21 | |
| Alaska | 4,150 | $66,160 | $31.81 | |
| Arizona | 31,140 | $59,190 | $28.46 | |
| Arkansas | 14,050 | $52,040 | $25.02 | |
| California | 153,650 | $69,440 | $33.39 | |
| Colorado | 23,590 | $66,760 | $32.10 | |
| Connecticut | 24,670 | $68,010 | $32.70 | |
| Delaware | 5,030 | $67,720 | $32.56 | |
| District of Columbia | 3,580 | $86,850 | $41.76 | |
| Florida | 102,620 | $61,050 | $29.35 | |
| Georgia | 41,450 | $59,290 | $28.51 | |
| Hawaii | 7,500 | $60,620 | $29.14 | |
| Idaho | 9,360 | $54,020 | $25.97 | |
| Illinois | 47,620 | $67,330 | $32.37 | |
| Indiana | 24,470 | $60,890 | $29.27 | |
| Iowa | 9,900 | $59,590 | $28.65 | |
| Kansas | 11,440 | $58,560 | $28.16 | |
| Kentucky | 18,070 | $58,840 | $28.29 | |
| Louisiana | 21,330 | $52,550 | $25.27 | |
| Maine | 4,340 | $57,370 | $27.58 | |
| Maryland | 31,470 | $65,070 | $31.29 | |
| Massachusetts | 38,010 | $70,270 | $33.78 | |
| Michigan | 31,130 | $60,830 | $29.25 | |
| Minnesota | 20,940 | $67,240 | $32.33 | |
| Mississippi | 10,550 | $49,790 | $23.94 | |
| Missouri | 28,880 | $61,260 | $29.45 | |
| Montana | 4,280 | $55,160 | $26.52 | |
| Nebraska | 9,660 | $56,050 | $26.95 | |
| Nevada | 12,590 | $56,170 | $27.01 | |
| New Hampshire | 7,430 | $66,060 | $31.76 | |
| New Jersey | 43,250 | $67,820 | $32.61 | |
| New Mexico | 8,610 | $54,280 | $26.09 | |
| New York | 84,410 | $77,240 | $37.13 | |
| North Carolina | 41,670 | $58,200 | $27.98 | |
| North Dakota | 1,960 | $60,670 | $29.17 | |
| Ohio | 46,530 | $60,440 | $29.06 | |
| Oklahoma | 19,080 | $55,540 | $26.70 | |
| Oregon | 14,360 | $62,240 | $29.92 | |
| Pennsylvania | 60,710 | $63,160 | $30.36 | |
| Rhode Island | 3,870 | $71,530 | $34.39 | |
| South Carolina | 27,480 | $57,640 | $27.71 | |
| South Dakota | 1,770 | $53,990 | $25.96 | |
| Tennessee | 50,230 | $58,010 | $27.89 | |
| Texas | 148,390 | $60,700 | $29.19 | |
| Utah | 17,250 | $57,010 | $27.41 | |
| Vermont | 1,960 | $61,350 | $29.50 | |
| Virginia | 38,010 | $63,170 | $30.37 | |
| Washington | 29,260 | $74,220 | $35.68 | |
| West Virginia | 6,760 | $49,690 | $23.89 | |
| Wisconsin | 23,840 | $66,770 | $32.10 | |
| Wyoming | 1,470 | $53,680 | $25.81 |
Education
The programs listed below are typically the education paths that can land you this kind of job.
A program that prepares individuals to perform specialized support functions related to agricultural business offices and operations and to operate agricultural office equipment, software, and information systems. Includes instruction in basic agricultural business principles, office management, equipment operation, standard software, and database management.
A general program that prepares individuals to provide administrative support services in a veterinary office or animal care facility. Includes instruction in business office operations, customer service, principles of veterinary health care operations, record-keeping, veterinary terminology, and professional standards and ethics.
A program that prepares individuals to manage the specialized business functions of a veterinary office. Includes instruction in business office operations, business and financial record-keeping, personnel supervision, veterinary care policy administration, conference planning, scheduling and coordination, public relations, and applicable law and regulations.
A program that prepares individuals, under the supervision of office managers, veterinary technicians, or veterinarians, to provide customer service, visitor reception, and patient intake and discharge services. Includes instruction in veterinary office and animal care facility procedures, veterinary terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.
A program that prepares individuals to perform the duties of special assistants and personal secretaries for practicing veterinarians, veterinary health care facilities and services administrators, and other veterinary professionals. Includes instruction in business and veterinary communications, veterinary terminology, principles of veterinary health care operations, public relations and interpersonal communications, software applications, record-keeping and filing systems, scheduling and meeting planning, applicable policy and regulations, and professional standards and ethics.
A program that prepares individuals to manage the specialized business functions of a medical or clinical office. Includes instruction in business office operations, business and financial record-keeping, personnel supervision, medical and health care policy administration, conference planning, scheduling and coordination, public relations, and applicable law and regulations.
A program that prepares individuals, under the supervision of physicians, nurses, or other health care professionals, to perform medical office or facilities management services and perform one or more clinical allied health specialties. Includes instruction in health care management; medical office administration; medical law and regulations; training in one or more diagnostic, treatment, therapy, or laboratory specialties at the assistant level or above; and applicable professional standards and ethics.
A program that prepares individuals, under the supervision of office managers, nurses, or physicians, to provide customer service, visitor reception, and patient intake and discharge services. Includes instruction in medical office and health care facility procedures, medical terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.
A program that prepares individuals to supervise and manage the operations and personnel of business offices and management-level divisions. Includes instruction in employee supervision, management, and labor relations; budgeting; scheduling and coordination; office systems operation and maintenance; office records management, organization, and security; office facilities design and space management; preparation and evaluation of business management data; and public relations.
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
A program that prepares individuals to plan, manage, supervise, and market electronic business operations, products, and services provided online via the Internet. Includes instruction in business administration, information technology, information resources management, web design, computer and Internet law and policy, computer privacy and security, e-trading, insurance, electronic marketing, investment capital planning, enterprise operations, personnel supervision, contracting, and product and service networking.
A program that generally prepares individuals to perform the duties of administrative assistants and/or secretaries and stenographers. Includes instruction in business communications, principles of business law, word processing and data entry, office machines operation and maintenance, office procedures, public relations, secretarial accounting, filing systems and records management, and report preparation.
A program that prepares individuals to perform the duties of special assistants and/or personal secretaries for business executives and top management. Includes instruction in business communications, principles of business law, public relations, scheduling and travel management, secretarial accounting, filing systems and records management, conference and meeting recording, report preparation, office equipment and procedures, office supervisory skills, and professional standards and legal requirements.
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$63,380 per yearNational average salaryDecliningJob growth rate
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High school diploma or equivalentTypical education requirement
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Less than 5 yearsTypical experience requirement
Educational Attainment
The following chart shows the highest education level completed by those working as first-line supervisors of office and administrative support workers.
- Less than high school 2%
- High school graduate 21%
- College dropout 27%
- Associate’s degree 13%
- Bachelor’s degree 27%
- Master’s degree 8%
- Doctorate degree 1%
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