Receptionists and Information Clerks

Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Salary by State

State Name Employment Annual Salary Hourly Salary
Alabama 16,620 $27,960 $13.44
Alaska 2,390 $36,490 $17.54
Arizona 23,430 $32,980 $15.86
Arkansas 12,630 $29,070 $13.98
California 79,660 $37,640 $18.10
Colorado 15,660 $34,860 $16.76
Connecticut 12,080 $36,910 $17.75
Delaware 2,300 $30,400 $14.61
District of Columbia 3,000 $42,930 $20.64
Florida 72,920 $30,880 $14.84
Georgia 33,430 $30,880 $14.85
Hawaii 3,540 $37,380 $17.97
Idaho 6,370 $29,980 $14.41
Illinois 39,240 $33,370 $16.04
Indiana 18,010 $30,980 $14.90
Iowa 5,810 $30,810 $14.81
Kansas 8,810 $29,810 $14.33
Kentucky 12,900 $28,830 $13.86
Louisiana 14,670 $27,640 $13.29
Maine 4,350 $33,490 $16.10
Maryland 17,510 $34,170 $16.43
Massachusetts 19,600 $36,860 $17.72
Michigan 26,540 $32,300 $15.53
Minnesota 15,010 $34,080 $16.39
Mississippi 6,980 $28,610 $13.76
Missouri 16,680 $30,340 $14.59
Montana 1,300 $28,940 $13.91
Nebraska 5,670 $31,010 $14.91
Nevada 9,770 $31,610 $15.20
New Hampshire 3,980 $33,550 $16.13
New Jersey 52,670 $36,120 $17.37
New Mexico 5,010 $30,020 $14.43
New York 63,980 $37,890 $18.22
North Carolina 38,590 $31,190 $15.00
North Dakota 1,870 $31,720 $15.25
Ohio 37,430 $30,940 $14.87
Oklahoma 9,180 $29,380 $14.12
Oregon 13,270 $34,570 $16.62
Pennsylvania 30,340 $31,280 $15.04
Rhode Island 4,550 $36,910 $17.75
South Carolina 13,170 $30,090 $14.47
South Dakota 5,760 $30,460 $14.64
Tennessee 16,450 $29,710 $14.28
Texas 82,220 $30,270 $14.55
Utah 11,490 $31,250 $15.03
Vermont 1,700 $34,280 $16.48
Virginia 28,690 $32,450 $15.60
Washington 21,970 $38,300 $18.41
West Virginia 6,190 $28,910 $13.90
Wisconsin 26,110 $33,280 $16.00
Wyoming 1,680 $32,280 $15.52

Education

The programs listed below are typically the education paths that can land you this kind of job.

A program that prepares individuals, under the supervision of office managers, veterinary technicians, or veterinarians, to provide customer service, visitor reception, and patient intake and discharge services. Includes instruction in veterinary office and animal care facility procedures, veterinary terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.

Certificate

A program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. Includes instruction in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.

South Central College
South Central College
North Mankato, MN
Certificate
Certificate
Certificate
  • $32,910 per year
    National average salary
    Slow
    Job growth rate
  • High school diploma or equivalent
    Typical education requirement
  • Short-term on-the-job training
    Typical on-the-job training requirement

Educational Attainment

The following chart shows the highest education level completed by those working as receptionists and information clerks.

  • Less than high school 4%
  • High school graduate 33%
  • College dropout 32%
  • Associate’s degree 14%
  • Bachelor’s degree 14%
  • Master’s degree 2%
  • Doctorate degree 0%

Similar Careers